Social Insights
The 5-Minute Rule: Why Speed is Everything
Swipe through our latest social carousel to see exactly why response time isn't just a nice-to-have — it's the entire conversion game.
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The Aesthetic Buyer Shops Three Places at Once
A prospective patient inquires when she's motivated — often evenings, often after social scrolling, often comparing three or four practices simultaneously. The first substantive reply usually wins. By the time you respond at 9am, two other practices already did.
Four Criteria. All Four Matter.
- Under five minutes. Not 30. Not 15. The data is brutal past the 5-minute mark.
- 24 hours a day, 7 days a week. Evenings and weekends are when prospects are most engaged.
- In your practice's voice. Robotic auto-replies kill the conversation. Warm and conversational wins.
- Asks the right next question. Not just acknowledgment. Moves the conversation toward a booking.
